Is it possible to change the Address parameter for an email in a journey, which is already live? | Community
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VikasChaudhary_
VikasChaudhary_
Level 3
January 4, 2024
Solved

Is it possible to change the Address parameter for an email in a journey, which is already live?

  • January 4, 2024
  • 1 reply
  • 574 views

I created a very simple journey, which receives an event and send an email to the user, the email address binding is defaulted to PersonalEmail.address. I have created this journey and enabled it as well, but now I am observing email failure as the email address attribute is not available in the profile. I am storing the email address under a different profile attribute, so wanted to know if we can use a different expression for the email address field in an already active journey?

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Best answer by Mohan_Dugganab

you can update the execution address https://experienceleague.adobe.com/docs/journey-optimizer/using/configuration/primary-email-addresses.html?lang=en#:~:text=In%20that%20case%2C%20Journey%20Optimizer,%3E%20General%20%3E%20Executions%20fields%20menu. and publish a newer version of the journey by verifying that it reflects the custom email address

1 reply

Mohan_Dugganab
Adobe Employee
Mohan_DugganabAdobe EmployeeAccepted solution
Adobe Employee
January 4, 2024

you can update the execution address https://experienceleague.adobe.com/docs/journey-optimizer/using/configuration/primary-email-addresses.html?lang=en#:~:text=In%20that%20case%2C%20Journey%20Optimizer,%3E%20General%20%3E%20Executions%20fields%20menu. and publish a newer version of the journey by verifying that it reflects the custom email address

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