Identify profiles who enter a journey

Question

Hi all,

I want to create an audience of profiles that matches the following conditions: profiles who entered a specific journey in last 30 days OR profile.variable1 OR profile.variable2 - This audience will be used to trigger a recurrent journey that communicates an specific offer if the profile matches any of those conditiones described above.

Note: The journey used as a condition is triggered by a unitary event

How can I identify those profiles who enetered that specific journey? - I understand JourneyVersionId is available to use as condition to create an audience but that is not ideal since it will change everytime a new journey version is created...is there any other way to do it?

Appreciate any help. Thanks!

DavidKangni · Answer

Hi @luiscardenas

journey step events dataset is not enabled for profile so you can't create an audience from the UI. But if you have data distiller, you can create a data distiller audience from query service using the journey step event table.

You can use

_experience.journeyOrchestration.stepEvents.journeyVersionName but it's not optimal for performance

Thanks,

David

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