How to sync changes from desktop to mobile content template in AJO?

Forum|Forum|1 year ago
June 11, 2024
1 reply
664 views

Hello,

Can someone please help me figure out how to sync changes made in the desktop vs. the mobile version of a content template in AJO? For example, I changed the Call to Action button color on mobile, but it did not change on desktop. I have it set to 'Show on All Devices'. Is there a way to sync changes from mobile to desktop and vice versa?

Thank you!

Journey Optimizer

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Best answer by Anuhya-Y

@gracepr If any changes are made to the desktop template, these changes are automatically reflected in the mobile version. Please ensure no changes are made directly to the mobile version, as this will disrupt the desktop-to-mobile synchronization.
Changes made to the mobile version are not reflected to the desktop version. Not sure if this is a bug or not.

Anuhya-Y

Accepted solution

Community Advisor

@gracepr If any changes are made to the desktop template, these changes are automatically reflected in the mobile version. Please ensure no changes are made directly to the mobile version, as this will disrupt the desktop-to-mobile synchronization.
Changes made to the mobile version are not reflected to the desktop version. Not sure if this is a bug or not.

V

VidhiKh1

Level 2

Hi @gracepr & @anuhya-y : That is correct ! Anything that you change in Desktop version is reflected on Mobile. However, we have also noticed that if we change something on Mobile version, it is not reflected in Desktop version.

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