How to send different personalized emails to the same email address

Hi ​@Joseph 

You can import this file in dataset link to event based schema. documentation: https://experienceleague.adobe.com/en/docs/experience-platform/ingestion/tutorials/ingest-batch-data#create-a-dataset

Create a journey with re-entrance allowed and upload the file. 

The idea is that this file will create multiple events against a profile with voucher as event property. This can then be used in Email.
 

Hi ​@Joseph 

You can do this in one Journey, but you must treat each Excel row as an event, not as a deduped profile from a segment.

1. Model your voucher file as an event dataset

Create an Experience Event schema, e.g. PrizeVoucherEvent, with at least:

• winnerId (your ID column)
• personalEmail.address (email)
• voucherCode (your GIFT VOUCHER column)

Create a dataset on this schema and ingest the Excel/CSV so that each row becomes one event.

2. Create a Unitary Event in AJO on that dataset 

In Configurations > Events > Create event:

• Type: Unitary
• Schema: your PrizeVoucherEvent schema
• Identity: map personalEmail.address to your Email identity namespace
• Enable supplemental ID (or "multiple simultaneous entries") and map it to something unique per row, e.g. voucherCode or a row ID. This is what lets the same profile be in the journey multiple times at once.
• Event ID condition can be something simple like eventType == "prize.voucher" if you use an eventType field.

Ref: Using supplemental IDs to allow multiple journey entries for the same profile in https://experienceleague.adobe.com/en/docs/journey-optimizer-learn/tutorials/journeys/unlock-journey-reentry-with-supplemental-id

3. Build a one‑step transactional Journey

Create a new Journey:

• Start node: your PrizeVoucherEvent. Action node: Email (transactional-style template). Personalize the email with event fields, e.g.: 
  • {{context.events.prizeVoucherEvent.voucherCode}}
  • Any other prize‑specific fields from the event.
• Make sure re-entrance is allowed for the journey (and "simultaneous entrances using supplemental ID" is on).

4. Run once > one email per row

When you ingest the Excel/CSV:

• Each row > one PrizeVoucherEvent.
• The same email address appearing twice with different vouchers will trigger two separate journey entries, thanks to supplemental ID, so AJO sends two different emails to the same address, each with its own voucher.