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Pradeep-Jaiswal
Level 6
April 27, 2026
Question

how to determine if profile had entered into campaign but not yet exited in orchestrated campaign ?

  • April 27, 2026
  • 2 replies
  • 62 views

since orchestrated campaign doesnt have step even, how to determine if profile has entered into campaign but not yet exited ? this is to ensure that they dont re-enter the campaign which runs on scheduler every day which its already part of campaign from previous day but not yet exited the campaing.

2 replies

Pulkit_Jain_
Adobe Employee
Adobe Employee
April 28, 2026

@Pradeep-Jaiswal 

I think Orchestrated Campaigns themselves do not expose step events in the UI but they do generate step events, because every orchestrated campaign run is executed as an internal referenced journey.

This produces start/end step events (nodeType), which is why you can query step events to detect entered‑but‑not‑exited profiles.

Pradeep-Jaiswal
Level 6
April 29, 2026

There are no step event generated by OCM in the dataLake tables. which table are you referring to have step event from OCM ?

Pulkit_Jain_
Adobe Employee
Adobe Employee
May 7, 2026

Yes, you’re right. I think I initially read the OCM ask incorrectly.

ReenaJohn
Community Advisor
Community Advisor
April 29, 2026

@Pradeep-Jaiswal 

Manually we can check this using the worktables to view a running campaign to see who started and exited from the campaign, for this - Select a transition line between activities in your live campaign. In the properties pane, click Preview Results to view the data.

 

For the use case, you can try this - 

  1. Create a "Save Audience" Activity: At the very beginning of your Orchestrated Campaign (right after the entry), add a Save Audience activity. Sample audience [Profiles_Active_In_Campaign_A].
  1. Update the Entry Audience: In your Read Audience  activity, modify your query logic to: Include [Your Target Segment] EXCEPT Profiles in [Profiles_Active_In_Campaign_A].
  1. The Exit: At the very last step of your campaign canvas , add another Save Audience activity, but configure it to Remove those profiles from the [Profiles_Active_In_Campaign_A] audience.

This way you can always keep a tab of who has entered and exited from the scheduled  orchestrated campaign

 

Warm Regards,

Reena John

Pradeep-Jaiswal
Level 6
May 5, 2026

We cant access tue save audience in the same campaign unless save audience is published. Which means the campaign also need to be published where entry/exit logic is being built. The above solution was really creative but doesnt seems to be working unless I m missing something