How to attach a file in an email? | Adobe Higher Education
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Brayan_AndresGa1
Level 2
February 2, 2023
Risolto

How to attach a file in an email?

  • February 2, 2023
  • 3 risposte
  • 2955 visualizzazioni

Is it possible to attach a file in an email in Adobe Journey Optimizer?, I need to activate a campaign by API and send an attachment in the email of that campaign. Is there a way to do it?

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    Migliore risposta di SatheeskannaK

    Hi @brayan_andresga1,

     

    I don't think you can attach a file in Adobe Journey Optimizer messages. These guardrails are mentioned in the documentation.

    https://experienceleague.adobe.com/docs/journey-optimizer/using/get-started/guardrails.html?lang=en#:~:text=You%20cannot%20add%20attachments%20to,Adobe%20Marketo%20Engage%20for%20example.

    3 risposte

    SatheeskannaK
    Community Advisor
    SatheeskannaKCommunity AdvisorRisposta
    Community Advisor
    February 2, 2023

    Hi @brayan_andresga1,

     

    I don't think you can attach a file in Adobe Journey Optimizer messages. These guardrails are mentioned in the documentation.

    https://experienceleague.adobe.com/docs/journey-optimizer/using/get-started/guardrails.html?lang=en#:~:text=You%20cannot%20add%20attachments%20to,Adobe%20Marketo%20Engage%20for%20example.

    Thanks, Sathees
      Jyoti_Yadav
      Jyoti_Yadav
      Level 8
      February 7, 2023

      Hi @brayan_andresga1 ,

       

      Adding attachment in AJO is not supported at the moment. You can add place the attachment at a central repository and add it as a link in the email in AJO.

       

      Thanks,

      Jyoti

        I
        Adobe Employee
        IvanMi1Adobe Employee
        Adobe Employee
        February 7, 2023

        @brayan_andresga1 - it would be interesting to understand your use case for this. What type of document are you looking to attach? Are you looking for AJO to generate a document and attach, or pick up a file from a remote file-store and attach? Is the document specific to the individual profile, or could this be the same file that is attached for all? Does the file contain PII and need to be encrypted? What about a secure link to the file? While this is not a feature that will be supported in the immediate future, it would be great to have more details on your use case. 

        B
        Brayan_AndresGa1Autore
        Level 2
        February 8, 2023

        @ivanmi1 

        The use case is to create a campaign to be activated by API, this campaign will be the sending of a transactional email, for which I could already solve this part. In that mailing it is required to attach a .pdf file that will be the same for everyone.

        I
        Adobe Employee
        IvanMi1Adobe Employee
        Adobe Employee
        February 8, 2023

        Thanks @brayan_andresga1 that is helpful context. Would it be possible for the time being to include a link in the email to the PDF file in a public URL?

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