How Subscription List Report Gets updated? | Community
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February 25, 2026
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How Subscription List Report Gets updated?

  • February 25, 2026
  • 1 reply
  • 20 views

We are ingesting few subscribers from external system to AEP via batch ingestion. These subscribers do show up in an audience which gets created when you create a subscription list in AEP. However, the same subscribers are not visible at report level in AJO’s subscription list report. I wonder how this report can be populated as well.

Do share insights on this.

Thanks!

    Best answer by SatheeskannaK

    @ap95 

    The AJO Subscription List Report is populated only by subscription events processed through AJO’s subscription service. It is not a static count of profiles; it is an event-based report. It populates based on specific Experience Events that indicate a change in subscription status (an "Add" or "Remove" event)

    Batch profile ingestion updates audience qualification but does not create subscription events, therefore does not populate the report.

    1 reply

    SatheeskannaK
    Community Advisor
    SatheeskannaKCommunity AdvisorAccepted solution
    Community Advisor
    March 3, 2026

    @ap95 

    The AJO Subscription List Report is populated only by subscription events processed through AJO’s subscription service. It is not a static count of profiles; it is an event-based report. It populates based on specific Experience Events that indicate a change in subscription status (an "Add" or "Remove" event)

    Batch profile ingestion updates audience qualification but does not create subscription events, therefore does not populate the report.

    Thanks, Sathees