How Subscription List Report Gets updated?

Question

We are ingesting few subscribers from external system to AEP via batch ingestion. These subscribers do show up in an audience which gets created when you create a subscription list in AEP. However, the same subscribers are not visible at report level in AJO’s subscription list report. I wonder how this report can be populated as well.

Do share insights on this.

Thanks!

SatheeskannaK · Accepted Answer

​@ap95The AJO Subscription List Report is populated only by subscription events processed through AJO’s subscription service.Itis not a static count of profiles; it is an event-based report. It populates based on specific Experience Events that indicate a change in subscription status (an "Add" or "Remove" event)Batch profile ingestion updates audience qualification but does not create subscription events, therefore does not populate the report.

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