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April 23, 2025
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How could we store external source identifier in AJO/AEP datasets

Hi All,

 

Scenario:

We are getting a transaction from external source system against which a AJO message will be dispatched and we need to send the engagement data back to the source.

 

Dummy sample data from external system:


For better reconciliation, we want to understand if we could store the "external system id" against the AJO message dispatch details.

SatheeskannaK
SatheeskannaKAccepted solution
Adobe Champion, Community Advisor, UG Leader
April 23, 2025

@vin_adobe OOTB message feedback datasets can't be extended to capture this information. Take a look at documentation if you want to write in a custom dataset.

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/journey-use-cases/technical-use-cases/custom-action-aep

Thanks, Sathees

1 reply

SatheeskannaK
Adobe Champion, Community Advisor, UG Leader
SatheeskannaKAdobe Champion, Community Advisor, UG LeaderAccepted solution
Adobe Champion, Community Advisor, UG Leader
April 23, 2025

@vin_adobe OOTB message feedback datasets can't be extended to capture this information. Take a look at documentation if you want to write in a custom dataset.

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/journey-use-cases/technical-use-cases/custom-action-aep

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Thanks, Sathees