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May 12, 2026
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Hello

  • May 12, 2026
  • 2 replies
  • 44 views

Hi There,

 

Where do I start the Journey Optimizer Certification considering that I am a novice.

    Best answer by SatheeskannaK

    @Hardial.Grz To begin, please visit the certifications portal. This resource provides comprehensive details on AJO courses and specific topics covered in the exams.

    https://certification.adobe.com/courses/?/courses#filters=Adobe%20Journey%20Optimizer 

    https://certification.adobe.com/certifications#filters=Adobe%20Journey%20Optimizer

    2 replies

    SatheeskannaK
    Community Advisor
    SatheeskannaKCommunity AdvisorAccepted solution
    Community Advisor
    May 12, 2026

    @Hardial.Grz To begin, please visit the certifications portal. This resource provides comprehensive details on AJO courses and specific topics covered in the exams.

    https://certification.adobe.com/courses/?/courses#filters=Adobe%20Journey%20Optimizer 

    https://certification.adobe.com/certifications#filters=Adobe%20Journey%20Optimizer

    Thanks, Sathees
    SebTherion
    Level 1
    May 24, 2026

    Hello ​@Hardial.Grz 

    Considering that you mentioned you are a beginner, the first thing I would recommend is understanding the prerequisites and recommended experience level for each certification exam. You should also decide which certification path fits you best: the Business Practitioner path (which I believe is the best starting point for your current level) or the Professional path.
     

    Something that has worked very well for me is taking each topic from the official Adobe Journey Optimizer documentation and practicing it directly in the platform. I also highly recommend reading Experience League forums and community discussions, since they help clarify many real-world questions and use cases.
     

    Additionally, Adobe provides practice exams that can help you become familiar with the certification format and types of questions. However, keep in mind that the actual certification exam can differ significantly from the practice tests, both in complexity and in the way questions are presented. Because of this, it is important to complement practice exams with hands-on experience and documentation review.
     

    Most importantly, do not give up on the learning process. It can be a long journey, but it is extremely rewarding because of the impact you can create through digital experiences and customer communications.

    https://certification.adobe.com/courses/?/courses#filters=Adobe%20Journey%20Optimizer
    https://certification.adobe.com/certifications#filters=Adobe%20Journey%20Optimizer

    Have a great learning journey!