Has anyone experienced any client reaching this 100 Live Journey Limit?

Forum|Forum|4 months ago
September 18, 2025
3 respostas
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We are assessing AJO currently, and have come across this limit. Would appreciate if you could share valuable insights if you had experience such case where client reached this limit, and had to do workaround.

General journey guardrails
The number of activities in a journey is limited to 50. The number of activities is displayed on the upper left section of the journey canvas.
The number of live journeys in one organization is limited to 100 per sandbox. When this limit is reached, you can no longer publish a new journey.

https://experienceleague.adobe.com/en/docs/journeys/using/starting-with-journeys/limitations

Looking forward to your responses.

Thanks a lot.

Melhor resposta por Mayank_Gandhi

@davidkangni @ap95 Not the support case, it needs to go via the account team, since it has implications on the system.

Mayank_Gandhi

Adobe Employee

@ap95 Yes, these limits are part of AJO’s current journey guardrails.

DavidKangni

Community Advisor

Hi @ap95

The link you shared is for Journey Orchestration

Here is the link for Journey Optimizer

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/get-started/guardrails#journeys-guardrails

If you reached 100 live journeys, you will see a notification appear in the UI on this achievement. If you see this notification and have a need to extend your journeys beyond 100 live journeys at a time, please create a ticket for customer care and they will help you reach your goals.

Thanks,

David

David Kangni

Mayank_Gandhi

Resposta

Adobe Employee

@davidkangni @ap95 Not the support case, it needs to go via the account team, since it has implications on the system.

Mayank_Gandhi

Adobe Employee

@ap95 can you dm me the customer details?

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