Frequency Capping Rule to send One Email per day to individual user | Community
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mustufam5967803
Level 3
January 23, 2024
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Frequency Capping Rule to send One Email per day to individual user

  • January 23, 2024
  • 2 replies
  • 1785 views

Hi Team,

I have gone through the documents provided for AJO and it seems we can do frequency capping on a monthly calendar period only. Do we have a work-around to send one email per day to each customers

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Best answer by Pradeep_Kumar_Srivastav

Hi @mustufam5967803 , As a work around you can create a segment/audience for profiles who has received at least one email. This segment then you can use as an exclusion. This can help with daily frequency cap. Similar way you can create for weekly as well. 

 

2 replies

Pradeep_Kumar_Srivastav
Community Advisor
Pradeep_Kumar_SrivastavCommunity AdvisorAccepted solution
Community Advisor
January 23, 2024

Hi @mustufam5967803 , As a work around you can create a segment/audience for profiles who has received at least one email. This segment then you can use as an exclusion. This can help with daily frequency cap. Similar way you can create for weekly as well. 

 

    DavidKangni
    Community Advisor
    DavidKangniCommunity Advisor
    Community Advisor
    February 20, 2024

    @mustufam5967803 

     

    Weekly and daily frequency cap was added in AJO release 24.1- You can now specify the maximum number of messages sent to a customer profile in a week or a day, in addition to month. The frequency cap is based on the selected calendar period and reset at the beginning of the corresponding time frame.

     

    Thanks,

    David

    David Kangni
    M
    MarketerDev
    Level 2
    November 28, 2024

    How Can I set the frequency to run my journey every month once on Monday?

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