Feature Request: Mailto Link in Content Editor | Community
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R
RobinPa4
March 24, 2026

Feature Request: Mailto Link in Content Editor

  • March 24, 2026
  • 4 replies
  • 115 views

Request

We would like the ability to easily add a mailto link within the AJO content editor, avoiding having to form the link structure manually.

 

Reasoning

  • The users of the content editor are often not technical
  • This is fairly standard functionality for a WYSIWYG editor
  • It is present in your other email products

 

Workaround

We know how to create one manually, e.g.

mailto:emailme@example.com?subject=I%20would%20like%20more%20information%20on%20your%20product

 

    4 replies

    ChrisPhillipsUC
    ChrisPhillipsUC
    Level 2
    July 16, 2026

    I would love this too! I am amazed that the out of the box Rich Text Editor doesn’t have this as default. I deal with 120 AEM editors with of various ages and skill sets and not all know to remember to add in the “mailto:”

    Having a simple “Add email” icon or something in the RTE toolbar - without having a developer hack the code to do so would be amazing.

    Pulkit_Jain_
    Adobe Employee
    Pulkit_Jain_Adobe Employee
    Adobe Employee
    July 17, 2026

    ​@RobinPa4 ​@ChrisPhillipsUC This feature does not appear to be currently available in AJO Email Designer and i checked the existing AJO editor capabilities and Jira references.

    The editor supports External links, Landing page links, Opt-out links and Mirror page links but there is no native “mailto link” builder/UI option. Users currently need to manually create mailTo: URLs.

    Feel free to raise a support ticket for this feature and we will get a feature request logged.

    R
    RobinPa4Author
    July 17, 2026

    Will do ​@Pulkit_Jain_ . Side note though, what is the point of having an Ideas section on this community if I just have a log a feature request anyways? This was the feature request

     

      Pulkit_Jain_
      Adobe Employee
      Pulkit_Jain_Adobe Employee
      Adobe Employee
      July 17, 2026

      ​@RobinPa4 Community moderators can chime in here, but I think it would be beneficial to track feature requests through support tickets. This gives us visibility into which customers are requesting the feature and the associated business impact, allowing PMs to better evaluate and prioritize it.

      Without a support ticket, there's a higher chance the request could get lost among numerous other feature requests. Tracking it this way provides a more structured and reliable way to manage prioritization.

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