Failed Individual Journeys - AJO

Question

In AJO for any particular journey we see an Indicator “Failed Individual Journey” in the view report. I want to know what does this mean specifically ?

Whether the person has entered the journey and has exited for some reason (what reasons that can be) ? or whether the person could not enter the journey and the journey was not executed for him (Again what reasons that can be) ?

Can anyone please clarify this.

Mohan_Dugganab · Accepted Answer

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/reporting/global-report/journey-global-report

Failed individual journey is the total number of individual journeys that were not successfully executed.

You will find the error reasons in the journey reports too https://experienceleague.adobe.com/en/docs/journey-optimizer/using/reporting/global-report/journey-global-report#action-error

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