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Level 3
Oct 8, 2025 12:18 PM UTC
Solved

Experiment accelerator enablement in Adobe Sandbox

As per this document, to enable experiment feature we have to Add the Experiment accelerator resource, then select View Experiments and/or Manage Experiment Metada from the drop-down menu. 

But I am unable to see the experiment accelerator resource in the menu.

 Journey Optimizer Experimentation Accelerator | Adobe Journey Optimizer

SatheeskannaK
SatheeskannaKAccepted solution
Adobe Champion, Community Advisor, UG Leader
Oct 8, 2025 5:30 PM UTC

@hardikja3With the appropriate license, you should be able to access the experimentation accelerator resource when adding permissions to the sandbox. Still don't see it, and if it's a customer sandbox, please open a support ticket or contact your CSM for assistance.

"Journey Optimizer Experimentation Accelerator requires a paid license for customers and integrates seamlessly with either Adobe Target or Adobe Journey Optimizer."

Thanks, Sathees

1 reply

SatheeskannaK
Adobe Champion, Community Advisor, UG Leader
SatheeskannaKAdobe Champion, Community Advisor, UG LeaderAccepted solution
Adobe Champion, Community Advisor, UG Leader
Oct 8, 2025 5:30 PM UTC

@hardikja3With the appropriate license, you should be able to access the experimentation accelerator resource when adding permissions to the sandbox. Still don't see it, and if it's a customer sandbox, please open a support ticket or contact your CSM for assistance.

"Journey Optimizer Experimentation Accelerator requires a paid license for customers and integrates seamlessly with either Adobe Target or Adobe Journey Optimizer."

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Thanks, Sathees