Experience League LIVE, August 26 2026: AI-Powered Loyalty Orchestration with Adobe Journey Optimizer Loyalty - Watch the recording

The recording of today’s Experience League LIVE show is now available on Experience League.

https://experienceleague.adobe.com/en/on-demand-events/exl-live-episode-08-26-26

In this Experience League Live session, we introduce Adobe Journey Optimizer Loyalty, a new orchestration layer that sits above your existing loyalty platform to turn static points ledgers into responsive, AI-driven experiences. Whether you're running a mature loyalty program or testing engagement tactics, we show how AJO Loyalty connects loyalty data to the same orchestration engine already powering your broader customer journeys. 

We walk through how always-on AI surfaces insights and recommends next-best tactics for your marketers, how to build challenges that gamify customer behavior and personalize rewards, and how to orchestrate loyalty messaging alongside the rest of your customer journey, all without replacing the loyalty management platform you already rely on. Join us to see how loyalty can move from a backward-looking ledger to a forward-looking growth lever.

Jump in, ask your questions here, and connect with our experts.