Excluding Members from Audience based on the custom action configured in AJO | Community
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Deepak_Kv
Level 2
March 18, 2024
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Excluding Members from Audience based on the custom action configured in AJO

  • March 18, 2024
  • 1 reply
  • 666 views

Hi All,

I'm currently setting up custom actions in Adobe Journey Optimizer (AJO) to send profile attribute details to an external API. However, I need assistance with creating an Audience to exclude members to whom I've already sent data on the same day. Additionally, I plan to use this Audience as entry criteria for the journey. Can I exclude members in the Audience? I didn't see any events happening in the profile after the profile details are sent via custom action, which is why I'm a little confused here. Any insights or suggestions would be greatly appreciated.

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Best answer by Anuhya-Y

@deepak_kv  after custom action, update profile https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/about-journey-building/update-profiles and exclude the profiles based on updated profile attribute which are part of custom action from the audience which needs to be targeted in next journey.

1 reply

Anuhya-Y
Community Advisor
Anuhya-YCommunity AdvisorAccepted solution
Community Advisor
March 18, 2024

@deepak_kv  after custom action, update profile https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/about-journey-building/update-profiles and exclude the profiles based on updated profile attribute which are part of custom action from the audience which needs to be targeted in next journey.

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