Enable Tracking for Dynamic URLs in Email Campaigns
Description:
Dynamic URLs generated from individual offer content are currently not being tracked for email click tracking, even though template language is used to create the tracking links. We need a solution to ensure these links are properly tracked.
Why is this feature important to you:
Accurate tracking of dynamic URLs is crucial for understanding customer engagement and measuring the effectiveness of email campaigns. Without this functionality, we lose valuable insights into user behavior and campaign performance. It also impacts decision-making and reporting accuracy.
How would you like the feature to work:
The system should support the tracking of dynamic URLs, ensuring all links generated using template language are automatically converted into trackable links. Additionally, it should provide a clear resolution path and guidance for implementation.
Current Behaviour:
Currently, dynamic URLs created from individual offer content are not tracked, despite using the template language to generate tracking links. This results in incomplete data for email campaign performance and creates uncertainty about how to address this issue.
PS: Here is a support ticket where aspects of the issue were discussed more in details: