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Ajo_WisdomChase
Level 4
July 22, 2024
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Email Design

  • July 22, 2024
  • 2 replies
  • 831 views

Hi Team,

 

     After exploring the email template design, I initially opted for the "Switch to code editor" mode. However, when I wanted to return to the "compatibility mode" (normal drag and drop mode), I couldn't find the switch button. Could anyone help me with switching back to "compatibility mode" (normal drag and drop mode) from the "Switch to code editor" mode?

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Best answer by DavidKangni

@ajo_wisdomchase 

You cannot revert back to the visual designer for this email after switching to the code editor.

from my personal experience, I noticed that if you save or save and close after switching to code editor, then you can't go back to visual editor.

 

Thanks,

David

2 replies

DavidKangni
Community Advisor
DavidKangniCommunity AdvisorAccepted solution
Community Advisor
July 22, 2024

@ajo_wisdomchase 

You cannot revert back to the visual designer for this email after switching to the code editor.

from my personal experience, I noticed that if you save or save and close after switching to code editor, then you can't go back to visual editor.

 

Thanks,

David

David Kangni
    SatheeskannaK
    Community Advisor
    SatheeskannaKCommunity Advisor
    Community Advisor
    July 22, 2024

    @ajo_wisdomchase You can't switch back to the normal drag-and-drop mode once you switch to code editor mode. Refer to this documentation:

    https://experienceleague.adobe.com/en/docs/journey-optimizer/using/email/design-email/start-creating-content/content-from-scratch

    Thanks, Sathees
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