Ajo_WisdomChase

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Email Design

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Hi Team,

After exploring the email template design, I initially opted for the "Switch to code editor" mode. However, when I wanted to return to the "compatibility mode" (normal drag and drop mode), I couldn't find the switch button. Could anyone help me with switching back to "compatibility mode" (normal drag and drop mode) from the "Switch to code editor" mode?

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DavidKangniAccepted solution

Adobe Champion and Community Advisor

@ajo_wisdomchase

You cannot revert back to the visual designer for this email after switching to the code editor.

from my personal experience, I noticed that if you save or save and close after switching to code editor, then you can't go back to visual editor.

Thanks,

David

David Kangni

Adobe Champion and Community Advisor

Accepted solution

Adobe Champion and Community Advisor

@ajo_wisdomchase

You cannot revert back to the visual designer for this email after switching to the code editor.

from my personal experience, I noticed that if you save or save and close after switching to code editor, then you can't go back to visual editor.

Thanks,

David

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David Kangni

Adobe Champion, Community Advisor, UG Leader

Adobe Champion, Community Advisor, UG Leader

@ajo_wisdomchase You can't switch back to the normal drag-and-drop mode once you switch to code editor mode. Refer to this documentation:

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/email/design-email/start-creating-content/content-from-scratch

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Thanks, Sathees