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Mailvizhi_Sakthivel
November 24, 2023
Question

Email alert notification for email not delivered

  • November 24, 2023
  • 3 replies
  • 779 views

Hi,

   Email action was added in the journey. When journey gets triggered, but email was not delivered to the user. How can we receive the email alert notification for email not delivered to the user. How can we create email alert for above scenario?

 

Thanks in advance!!!

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3 replies

Mohan_Dugganab
Adobe Employee
Mohan_DugganabAdobe Employee
Adobe Employee
November 27, 2023

@mailvizhi_sakthivel 

What was the error you were running into due to which the email was not delivered ?

D
Adobe Employee
DanielHi7Adobe Employee
Adobe Employee
November 29, 2023

Hi @mailvizhi_sakthivel,
What would be the use case for this?
You can pull this kind of information from the AJO feedback dataset

Regards,

    Sukrity_Wadhwa
    Community Manager
    Sukrity_WadhwaCommunity Manager
    Community Manager
    December 18, 2023

    Hi @mailvizhi_sakthivel,

    Were you able to resolve this query on your own or do you still need help here? Do let us know.

    Thanks!

     

    Sukrity Wadhwa
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