Dynamic Content Personlaization

Forum|Forum|3 months ago
October 20, 2025
1 reply
646 views

I am not able to see/enable the conditional content in an email template which is imported into AJO. Is this capability available only for email templates build within AJO ?

Journey Optimizer

Best answer by SatheeskannaK

@dn1191 Yes, this feature is available for email templates created with the AJO email designer. You can try using the HTML converter to enable the dynamic content option.

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/channels/email/design-email/start-creating-content/existing-content

Otherwise, you will need to recreate the template from scratch using the AJO email designer or build it with custom code using "code your own" option that incorporates the necessary conditions.

SatheeskannaK

Accepted solution

Community Advisor

@dn1191 Yes, this feature is available for email templates created with the AJO email designer. You can try using the HTML converter to enable the dynamic content option.

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/channels/email/design-email/start-creating-content/existing-content

Otherwise, you will need to recreate the template from scratch using the AJO email designer or build it with custom code using "code your own" option that incorporates the necessary conditions.

Thanks, Sathees

D

DN1191Author

Level 2

@satheeskannak thank you for the response, looks like this feature is only available for templates build in AJO, in my case these templates are coming from Stensul through the integration and I could not get the html.

SatheeskannaK

Community Advisor

@dn1191 Yes. One of the reasons underlying rules to drive dynamic content resides within AJO.

Thanks, Sathees

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded