Duplicate a Completed AJO campaign | Community
Skip to main content
J
JonathanBa1
Level 2
February 17, 2026
Solved

Duplicate a Completed AJO campaign

  • February 17, 2026
  • 3 replies
  • 34 views

During testing, I set up a campaign to end and it worked and went to ‘Completed’ status. Now, I can’t duplicate it. Is that a bug or do I have to recreate everything? This is what I see for the campaign options:

 

Best answer by Pulkit_Jain_

​@JonathanBa1 Just reviewed an internal spec related to AJO campaigns. 

View Report/Duplicate feature should be available for completed campaigns. Please log a support ticket and link this thread. I will try to prioritize this internally for a quick turnaround.

3 replies

SatheeskannaK
Community Advisor
SatheeskannaKCommunity Advisor
Community Advisor
February 18, 2026

​@JonathanBa1 

I’m observing the same issue: the "duplicate" option is available for campaigns in other channels (like email) but is disabled for code-based campaigns. This appears to be either a bug or a strong candidate for an enhancement request. I recommend opening a support ticket to initiate action on this issue.

 

Thanks, Sathees
    Pulkit_Jain_
    Adobe Employee
    Pulkit_Jain_Adobe EmployeeAccepted solution
    Adobe Employee
    February 18, 2026

    ​@JonathanBa1 Just reviewed an internal spec related to AJO campaigns. 

    View Report/Duplicate feature should be available for completed campaigns. Please log a support ticket and link this thread. I will try to prioritize this internally for a quick turnaround.

      arpan-garg
      Community Advisor
      arpan-gargCommunity Advisor
      Community Advisor
      February 18, 2026

      Hi ​@JonathanBa1 ​@SatheeskannaK ​@Pulkit_Jain_  - When a code based experience campaign with decision policies is copied and published errors were coming, to which Adobe told us that when you duplicate a campaign with code based experience you have to manually go to code based experience, create new decision policy and publish it. Basically every CBE should have a new decision policy for it to work. It is just a guess, maybe this is the reason they removed this feature to duplicate campaign with CBE.

      Pulkit_Jain_
      Adobe Employee
      Pulkit_Jain_Adobe Employee
      Adobe Employee
      February 18, 2026

      ​@arpan-garg

      Ok, I believe I understand what you’re referring to.

      Recently, a customer reported an issue where they were unable to duplicate a CBE campaign due to a UD Admin error (a 42x error) encountered while fetching decision policy attributes. The fix for this issue is planned for the 26.2 release. However, disabling the duplicate option does not seem appropriate in this scenario, especially since the workaround mentioned above is available.

        Terms & ConditionsAccessibility statement

        Loading footer...