Difference Between Action Overview and Sending Statistics in Report | Community

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Difference Between Action Overview and Sending Statistics in Report

Forum|Forum|9 months ago
April 2, 2025
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In this journey, we have 3 separate email deployments. The data seems to be different data between the Action Overview module and Sending Statistics in the report.

The Action Overview shows 6,131,215 node enters. However, the sending statistics only shows 5,894,609 targeted. Is there a reason why there would be note enters by email addresses not targeted?

Thank you.

Journey Optimizer

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Best answer by DavidKangni

Node enters represents the number of profiles who entered the email action while Targeted is the number of emails processed.

The difference is usually email/profile rejected during the analysis ( reason can be quarantine, no consent, suppressed, business rules, etc)

Thanks,

David

Community Advisor

Accepted solution

Community Advisor

Node enters represents the number of profiles who entered the email action while Targeted is the number of emails processed.

The difference is usually email/profile rejected during the analysis ( reason can be quarantine, no consent, suppressed, business rules, etc)

Thanks,

David

David Kangni