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Dex 666
Level 2
September 7, 2026
Solved

Custom Action payload - what payload was sent to 3rd party?

  • September 7, 2026
  • 1 reply
  • 40 views

I got the error in Custom Action AJO journey - 400

Is there any chance to preview what payload was sent?

Is there any chance to get more details about the error? 

Best answer by Pulkit_Jain_

​@Dex 666 Yes, you can run the journey in Test Mode with a test profile; the actionHistory log shows the exact request payload and response sent to the third party.

For more error detail, define a failure response payload on the custom action and branch on jo_status_code to surface the specific error fields.

For already-run production calls, this level of detail isn't retroactively visible, you'd need to raise a support case for backend logs.

1 reply

Pulkit_Jain_
Adobe Employee
Pulkit_Jain_Adobe EmployeeAccepted solution
Adobe Employee
September 7, 2026

​@Dex 666 Yes, you can run the journey in Test Mode with a test profile; the actionHistory log shows the exact request payload and response sent to the third party.

For more error detail, define a failure response payload on the custom action and branch on jo_status_code to surface the specific error fields.

For already-run production calls, this level of detail isn't retroactively visible, you'd need to raise a support case for backend logs.

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