Consequences of Overriding Email Address Parameters | Community
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February 26, 2026
Question

Consequences of Overriding Email Address Parameters

  • February 26, 2026
  • 1 reply
  • 20 views

Hello,

 

we need to send Amazon vouchers to our Clients who won a prize contest and we have to do it by email.

We also have to send them to custom email addresses which are not in our Customer Data Platform because they are given by the Clients when the sign up for the contest.

We are thinking of using the “Override Email Address” function in the Email Action Parameters to input custom email addresses from an external file, but we are not sure of the consequences.

  1. Is there a risk that we might create new ECID Profiles if we use email addresses which are not in the Customer Data Platform?
  2. Is there a risk that the emails, and thus the vouchers, won’t be delivered?

 

Thank you very much for your attention!

Joseph

    1 reply

    DavidKangni
    Community Advisor
    Community Advisor
    February 26, 2026

    Hi ​@Joseph 
     

    1. Is there a risk that we might create new ECID Profiles if we use email addresses which are not in the Customer Data Platform? →  [DK]: No profile will not be created as the profile will enter the journey by it namespace.
    2. Is there a risk that the emails, and thus the vouchers, won’t be delivered? →  [DK]: No as far as the emails are valid emails they should be delivered

    Thanks,

    David

    David Kangni