CodeBase Experience Channel : No response from client side

Question

Hello , I setup the codeBase channel and followed the documentation : https://experienceleague.adobe.com/en/docs/journey-optimizer/using/channels/code-based-experience/get-started-code-based.

The rule is firing , i can see all logs in Adobe experience debugger like request ,events but am not seeing any response.

The Server is responding but client is not updating in client side.
Even i followed this documentation : https://github.com/adobe/alloy-samples/blob/main/ajo/personalization-client-side/README.md

let me know what am missing ?

Thanks

AJODev

Anuhya-Y · Accepted Answer

No am not seeing any personalization or static content in webpage but i can see payload in web page dev tools.
FYI

Thanks

AJO Dev

@ajodevThis shows personalization decisions block is coming back successfully, issue is in the rendering logic on the client (browser).

Verify identity/namespace: Is the ECID field present in the response body, and is it associated with the profile used for testing?

Cross-check renderDecisions value as true in sendEvent https://experienceleague.adobe.com/en/docs/experience-platform/web-sdk/commands/sendevent/renderdecisions

Troubleshooting issues with both code-based and Web Channel implementations often requires validating multiple components simultaneously. If you've followed all the documented prerequisites and steps but are still encountering issues, I would suggest raising a support ticket with Adobe. A working session with the support team is usually the most effective way to review configurations, as well as inspect the request and response details from the network calls in real time.