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Can you read an audience in AEP while building abandoned basket journey in AJO?

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Can you read an audience in AEP while building abandoned basket journey in AJO?

For example, if someone abandons the basket, I only want to send out the email if the person falls into a specific AEP segment.

Is this possible?

Journey Optimizer

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SatheeskannaKAccepted solution

Adobe Champion, Community Advisor, UG Leader

@ibmfur Yes, you should be able to layer that within the audience to include/exclude specific AEP segments.

https://experienceleague.adobe.com/en/docs/experience-platform/segmentation/ui/segment-builder#:~:text=Adding%20audiences,the%20new%20segment%20definition%20rules.

Thanks, Sathees

Adobe Champion, Community Advisor, UG Leader

Accepted solution

Adobe Champion, Community Advisor, UG Leader

@ibmfur Yes, you should be able to layer that within the audience to include/exclude specific AEP segments.

https://experienceleague.adobe.com/en/docs/experience-platform/segmentation/ui/segment-builder#:~:text=Adding%20audiences,the%20new%20segment%20definition%20rules.

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Thanks, Sathees

ibmfurAuthor

Level 3

Awesome! Thanks

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