calculate a date that will be based on age of customer or when they signed up to send timely offer within journey | Community
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chrisyan
Level 4
January 15, 2025
Solved

calculate a date that will be based on age of customer or when they signed up to send timely offer within journey

  • January 15, 2025
  • 1 reply
  • 562 views

hi There,

 

need your true support with tough topic that after I created an audience using segment definition then next step, I would like to use empty placeholder of existing field to calculate touchpoint date let's say we have 36 touchpoints to send each one according to their age or registration date to compose a date into the existing field so i can also add condition to say touchpoint date is on or before today's date into audience segment.

 

please lmk if this is doable or other alternative solution recommended.

Best answer by somen-sarkar

Hi @chrisyan ,

Pls check if the attributes that you are looking is properly configured/enabled in data source  or not ? Check the following link for more details :- https://experienceleague.adobe.com/en/docs/journey-optimizer/using/configuration/configure-journeys/data-source-journeys/about-data-sources

Thanks,

Somen

1 reply

Anuhya-Y
Community Advisor
Anuhya-YCommunity Advisor
Community Advisor
January 16, 2025

@chrisyan  check out the date functions https://experienceleague.adobe.com/en/docs/journey-optimizer/using/content-management/personalization/functions/dates 

C
chrisyanAuthor
Level 4
January 16, 2025

Thank you very much, do you know why I am not able to find the profile dataset or columns set up in AJO in the advance expression editor interface?  here is only what I am seeing no profile dataset I enabled:

 

somen-sarkar
Community Advisor
somen-sarkarCommunity AdvisorAccepted solution
Community Advisor
January 17, 2025

Hi @chrisyan ,

Pls check if the attributes that you are looking is properly configured/enabled in data source  or not ? Check the following link for more details :- https://experienceleague.adobe.com/en/docs/journey-optimizer/using/configuration/configure-journeys/data-source-journeys/about-data-sources

Thanks,

Somen

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