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Silvio6
Silvio6
Level 6
Jun 16, 2026 7:23 PM UTC
Question

bot clicks and bot opens

Hi!


What can be the reason of having bot clicks and bot opens only in 4 days of May for those email domains?

 

 

Thanks!

    2 replies

    SatheeskannaK
    Adobe Champion, Community Advisor, UG Leader
    SatheeskannaKAdobe Champion, Community Advisor, UG Leader
    Adobe Champion, Community Advisor, UG Leader
    Jun 17, 2026 3:50 PM UTC

    ​@Silvio6 Was there a large campaign volume or a specific trigger on those days? This type of isolated bot activity is typically caused by automated security filters scanning a high volume of emails. I believe you won't be able to track or find further details on this bot behavior in CJA.

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    Thanks, Sathees
    Mohan_Dugganab
    Adobe Employee
    Mohan_DugganabAdobe Employee
    Adobe Employee
    Jun 18, 2026 6:12 AM UTC

    ​@Silvio6 kindly check if there was any patch applied for the duration reported by raising an adobe support ticket.

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