AJO Text version is converting text into HTML | Community
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May 3, 2024
Question

AJO Text version is converting text into HTML

  • May 3, 2024
  • 0 replies
  • 410 views

Hi @srisht @Everyone,

We are transitioning from Marketo and Marketo has a good interface for supporting Text version of emails without adding any extra manipulation while sending emails to end users.

We are trying to add this code in the Text version of AJO at the top before the content but it is getting changed into HTML tags which we don't want.
Expected Response in Text:

<emailIndexData><planCode>HC</planCode><planMemberId>{{profile._membernumber}}</planMemberId><customerReference</customerReference><sendingApplication>*AJO</sendingApplication><emailCode>HPMKEM</emailCode><recipient>{{profile.personalEmail.address}}</recipient><VOW>N</VOW></emailIndexData>

 

But it is converting it into HTML as below:

HC{{profile._membernumber}}<customerReference*AJOHPMKEM{{profile.personalEmail.address}}N

Would you be able to suggest or is there anywhere in AJO email where we can add this code as text version & it won't be converted into HTML. Also, we are doing this to send a copy of email (BCC) to another system, which is why this code is added in only text-version and not in HTML Visual.

 

Please help!

 

Kind regards,

Vidhi

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