AJO Journey Orchestration – Excluding V1 Recipients from V2 Audience

Question

I have the following scenario for AJO Journey Orchestration and would like to understand if there are any recommended approaches for handling this action.

I am aware of the Update Profile option , but I want to explore whether there are other approaches for this use case. This is for a Push Notification scenario where we are not using the AJO native channel; instead, we are using a Custom Action integrated with an external API.

Scenario:

Deploy V1 to Audience 1(batch campaign).
Stop V1 after it has completed.
Deploy V2 to Audience 2(batch campaign) and exclude all recipients who received V1.

What would be the best approach to identify and exclude the profiles who received V1 when V2 is deployed?

SatheeskannaK · Answer

Hi ​@AkshithaPoI would suggest to follow this approach outlined here.https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/journey-use-cases/custom-action-aepImplement a secondary Custom Action: Since you are already integrating with an external API, configure an additional Custom Action using an HTTP API endpoint.Ingest events into a Profile-Enabled Dataset: Use this new Custom Action to stream the V1 batch campaign execution events back into AEP into a profile-enabled dataset.Build a Batch Audience: Create a batch audience leveraging the ingested event data tied to the Profile.Suppress V1 profiles: Use this audience as an exclusion suppression list in your downstream journey/campaignto excludeprofiles that already received the V1 message.

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