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March 12, 2025
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AJO Journey: Need help to export final segmentation results to a CSV file.

  • March 12, 2025
  • 2 replies
  • 515 views

 

 

 

I need some help with exporting the final segmentation results from a journey I've built in Adobe Journey Optimizer (AJO) to a CSV file.

 

This journey incorporates audience conditions and exclusions to precisely target the desired segment, fulfilling specific business requirements. However, I'm encountering difficulty in exporting this final, refined segmentation as a CSV file and delivering it to an SFTP server.

 

I know Direct Mail can do something similar for campaigns, but this is a journey, not a campaign.

 

Any tips or tricks would be awesome!! Thank you!

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Best answer by SatheeskannaK

@irisco3 You can't do this in the journey. Rather, consider using an audience composition to get the desired audience and export that as a CSV to an SFTP server. Another approach would be using a query service to pull the journey records and export them as a CSV file to an SFTP server.

2 replies

SatheeskannaK
Community Advisor
SatheeskannaKCommunity AdvisorAccepted solution
Community Advisor
March 12, 2025

@irisco3 You can't do this in the journey. Rather, consider using an audience composition to get the desired audience and export that as a CSV to an SFTP server. Another approach would be using a query service to pull the journey records and export them as a CSV file to an SFTP server.

Thanks, Sathees
IrisCo3Author
Level 2
March 12, 2025

Thanks Sathees! 🙂

DavidKangni
Community Advisor
Community Advisor
March 12, 2025

@irisco3 
If If you org own CJA and you have access to a CJA product profile, you can create audience and export as a csv to destinations
Create an Audience from reporting data 

Thanks,

David

 

David Kangni