AJO fails personalization appended to url querystring | Community
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Level 2
February 10, 2026
Question

AJO fails personalization appended to url querystring

  • February 10, 2026
  • 1 reply
  • 17 views

We have mailer that needs to contain links to a page that will receive some person identifiers. Our Person profile is part of a B2b use case where the person inherits some elements from the Account object. The person has a one to many relationship with the the account and to enable this the person profile has an array element in their profile 

Person → AccountAssociation → AccountDetails → AccountID

in the above Accountassociation is the array. so when we pick this from the editor it appends 

person._tenant.accountassociation.accountdetails.accountid. 

When this is passes it renders it with %7B%7Bperson._tenant.accountassociation.accountdetails.accountid. 

If there is an element on the root level of the profile it seems to work. 

Has any one encountered this issue of resolving the position? I have tried both

person._tenant.accountassociation[0].accountdetails.accountid. → editor won't save and complain 

person._tenant.accountassociation.0.accountdetails.accountid. → editor won't save and complain

The item exists, the data exists and it has been set in datasources for personalization. 

 

Is this a bug or a limitation of AEP? We use RTCDP to ingest the data into the account and person profile. 

1 reply

SatheeskannaK
Community Advisor
Community Advisor
February 10, 2026
UdayRaAuthor
Level 2
February 10, 2026

Thanks, ​@SatheeskannaK I am not sure how this would even work. I tried using 

 

{%= in(accountID, profile._tenant.accountAssociations.accountDetails) %}

where accountAssociations is the array and the object below has the id. 

It cant seem to get to it. This is supposed to be a marketers tool not a scientists :)