AJO - Can custom actions be used in Campaigns as well, (not only in Journeys)? | Community
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Zoe_G
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May 22, 2025
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AJO - Can custom actions be used in Campaigns as well, (not only in Journeys)?

  • May 22, 2025
  • 1 reply
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AJO - Can custom actions be used in Campaigns as well, (not only in Journeys)? If so how to add a custom action to a Campaign?

I have custom actions already created, which are currently used in a Journey. I am wondering whether I can use these custom actions in a Campaign. Please let me know, thanks, Zoe

Best answer by SatheeskannaK

@zoe_g Custom actions are only available during Journeys when orchestration is taking place. In other words, you can't use them in campaigns.

1 reply

SatheeskannaK
Community Advisor
SatheeskannaKCommunity AdvisorAccepted solution
Community Advisor
May 22, 2025

@zoe_g Custom actions are only available during Journeys when orchestration is taking place. In other words, you can't use them in campaigns.

Thanks, Sathees
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