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Mikey007
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July 16, 2024
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AJO Business Rules

  • July 16, 2024
  • 3 replies
  • 1188 views

Is there a way to see how frequently a rule has filtered profiles? For example, I have a rule that caps 3 push notifications per week. But how many are being held back or dropped due to this rule?

 

Additionally, can I bypass the business rule for a journey that is high priority?

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Best answer by SatheeskannaK

@mikey007 Take a look at this documentation to get counts of excluded profiles. As far as to get know who got excluded you will have to write a query to get the information. Additionally, you can't bypass the business rule for certain journeys rather you should consider setup/updating a frequency rule based on the business needs.

https://experienceleague.adobe.com/tools/ajo-schemas/schema-dictionary.html?lang=en#_blank

 

3 replies

SatheeskannaK
Community Advisor
SatheeskannaKCommunity AdvisorAccepted solution
Community Advisor
July 16, 2024

@mikey007 Take a look at this documentation to get counts of excluded profiles. As far as to get know who got excluded you will have to write a query to get the information. Additionally, you can't bypass the business rule for certain journeys rather you should consider setup/updating a frequency rule based on the business needs.

https://experienceleague.adobe.com/tools/ajo-schemas/schema-dictionary.html?lang=en#_blank

 

Thanks, Sathees
    DavidKangni
    Community Advisor
    DavidKangniCommunity Advisor
    Community Advisor
    July 16, 2024

    @mikey007 

    You can have the count at a delivery level in reports by checking the excluded reasons, check for ExcludedForControlRules.

    You can also build a count in the audience using frequency map as a filtering criteria.

     

     

    Thanks,

    David

    David Kangni
      Sukrity_Wadhwa
      Community Manager
      Sukrity_WadhwaCommunity Manager
      Community Manager
      August 12, 2024

      Hi @mikey007,

      Were you able to resolve this query with the help of the given solutions or do you still need more help here? Do let us know. In case the given solutions were helpful, then kindly choose the one that helped you the most as the 'Correct Reply'.
      Thanks!

      Sukrity Wadhwa
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