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Level 2
Dec 5, 2024 7:12 PM UTC
Solved

Adding Customers to a Subscription List

We are in the process of standing up a new AJO instance and migrating over.  Currently customers are either opted in or out of marketing emails, however in AJO we're looking to leverage subscriptions to allow a more personalized experience.  How do I mass enroll people who are opted in currently into the new subscriptions we have created?  The goal is that anyone who is marketing opted in will be enrolled in each subscription at launch and can then opt down as they so choose.  We have created the subscriptions, however I can't find anything in the documentation on adding people other than through the landing page themselves.

 

 

IvanMi1
IvanMi1Accepted solution
Adobe Employee
Dec 11, 2024 10:10 PM UTC

In addition to the example JSON values from @mohan_dugganab  - would suggest creating the subscription lists from within AJO ahead of import and trying to match the naming as close as possible. 

The subscription list added within AJO will give you a nice reporting system to better understand subs/unsubs across different journeys and campaigns etc. 

2 replies

Mohan_Dugganab
Adobe Employee
Adobe Employee
Dec 6, 2024 8:26 AM UTC

You can prepare a json file populating the subscription map for each profile and load it against the dataset containing consent and preferences field group attributes.

 

loyalty-offers and newsletters are subscription list in this example.

Reference - https://experienceleague.adobe.com/en/docs/experience-platform/xdm/data-types/marketing-field-subscriptions

 

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IvanMi1
Adobe Employee
IvanMi1Adobe EmployeeAccepted solution
Adobe Employee
Dec 11, 2024 10:10 PM UTC

In addition to the example JSON values from @mohan_dugganab  - would suggest creating the subscription lists from within AJO ahead of import and trying to match the naming as close as possible. 

The subscription list added within AJO will give you a nice reporting system to better understand subs/unsubs across different journeys and campaigns etc. 

Translate