Skip to main content
Level 2
Aug 10, 2026 10:52 AM UTC
Question

Working with CJA & AEP

Hello everyone, 

Good Morning. 

I have worked on Adobe reporting API previously and currently exploring the CJA API to extract data from Adobe workspaces 

I have created a project in console and adding CJA API to it and was able to establish a connection and can see data views via the /data/dataviews end point. 

However the subsequent calls via /data/dataviews/{dataview_id}/dimensions end point are failing with API error 403027 . The solution mentioned is to add AEP API into the project. 

Can some one explain me the dependency of AEP API for the same. Thanks in advance

5 replies

Level 5
Aug 11, 2026 11:10 PM UTC

Hi ,

 

Its working for me without the AEP API in console project.  I am able to see results as well.

 

Thank you,

Uma

Translate
This account is inactive. You can find me at @Umaheswari_Yakkala
Level 2
Aug 13, 2026 4:54 AM UTC

Hello Uma. Thanks for the reply. I realized I dont have access to underlying dataviews got the access to them. However I am still seeing the same issue 

Translate
Level 2
Aug 17, 2026 2:21 PM UTC

Hello ​@Umamaheswari_Yakkala Inactive . Can you help me how you were able to get the company id ? I am still seeing the Failed to list dimensions. Status: 403 Response: {"error_code":"403027", "message":"User region is missing"} error

Translate
SSampsa
Level 4
Aug 21, 2026 12:29 PM UTC

This article describes the exact issue you are facing. Please check each phase, this should solve the issue: Customer Journey Analytics solution for API error 403027 | Adobe Customer Journey Analytics

Translate
Level 2
Aug 28, 2026 6:05 AM UTC

Thank you for your replies, I was able to figure out the root cause and the issues is resolved

Translate