Which dataset is used for tracking information of SMS data | Community
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ShivaniM
Level 3
July 23, 2025
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Which dataset is used for tracking information of SMS data

  • July 23, 2025
  • 1 reply
  • 242 views

Hi Team,

 

I want to get the tracking data of sms journey . As per my understanding, below three system datasets are present with delivery and tracking data in AEP. Could some one please help me understand in which dataset and field I'll get tracking information of SMS? (like sms open, click etc.)

 

  1. Email tracking: tracks data of emails (Interaction type is its field and opens/ clicks/ unsubscribe etc tracking of email data is captured here)
  2. Push tracking : tracking data of push journeys (eventtype field captures data of open, clicks. descision.propositioninteract value is capturing the clicks as per below screenshot)
  3. Message feedback: takes care of delivery data of all three push/email/sms (feedback status is its field which provides update like sent/exluded/bounced etc.)
Best answer by ShivaniM

Hi Team, 

 

I was able to check this, in email tracking dataset there are both channels avaialable sms and email. so interaction type captures data of sms tracking as well.

1 reply

S
ShivaniMAuthorAccepted solution
Level 3
July 23, 2025

Hi Team, 

 

I was able to check this, in email tracking dataset there are both channels avaialable sms and email. so interaction type captures data of sms tracking as well.

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