Web SDK identity cookie expiry date does not refresh? | Community
Skip to main content
John_Man
Community Advisor
John_ManCommunity Advisor
Community Advisor
August 7, 2023
Question

Web SDK identity cookie expiry date does not refresh?

  • August 7, 2023
  • 1 reply
  • 912 views

Hi,

 

Checking on how Web SDK handles the existing AMCV cookie, found that the expiry date of the kndctr identity cookie seems does not refresh when clicking several pages. While can see the kndctr cluster cookie expiry refreshes on every hit.

 

My understanding is that this cookie carries the ECID, if the cookie doesn't refresh, is it going to affect the unique visitor count particularly under the Safari ITP where the cookie are capped 7 days?

 

Thanks,

John

 

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

1 reply

kautuk_sahni
Community Manager
kautuk_sahniCommunity Manager
Community Manager
October 18, 2024

@john_man If you have successfully found a solution on your own, we kindly ask that you share it with the community for future reference and mark it as the correct answer.

Kautuk Sahni
John_Man
Community Advisor
John_ManCommunity AdvisorAuthor
Community Advisor
October 18, 2024

Hi @kautuk_sahni 

 

Sorry I didn't follow up on this.

 

Hope someone from Adobe can take this up, to further validate if this is indeed an issue and fix it accordingly.

 

Thanks,

John

Terms & ConditionsAccessibility statement

Loading footer...