Unable to connect to Assurance from Android app | Community
Skip to main content
Level 2
August 29, 2024
Question

Unable to connect to Assurance from Android app

  • August 29, 2024
  • 2 replies
  • 1741 views

I downloaded sample aep app.
while trying to connect to assurance session, after entering PIN for session I see below error in lo.
AdobeExperienceSDK com...be.marketing.mobile.sampleapp E Assurance/AssuranceStateManager - SDK configuration is not available to read OrgId

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

2 replies

Level 2
September 3, 2024
Level 2
September 9, 2024

Hi @naveen20 ,
you shared me the link to push notification.
I am not looking for push notification scenario, I am looking for assurance setup for app lifecycle and event tracking. Assurance setup it self failing for me in android app.

 

Thanks

Srinivas

Manoj_Kumar
Community Advisor
Community Advisor
September 9, 2024

Hello @srinivasadevar1  Looks like the Assurance is not detecting the Org Id. Can you check if the SDK is initialized properly before invoking the assurance extension?

Manoj  | https://themartech.pro
February 6, 2025

Hey, 

Were you able to resolve the issue? I am getting it on all the apps downloaded from Githubs.

Regards

 

February 12, 2025

Hi were you able to resolve it as I am still getting the same issue as well on my end when I try to connect android to assurance tool