Top KCS Articles for January 2026, Curated For Your AEP Troubleshooting Pleasure!
Dear AEP Community,
Happy New Year 2026!
Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Experience Platform.
That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for January 2026, designed to help you resolve common challenges swiftly and effectively.
Our Top KCS Articles are your shortcut to:
- Quickly identifying and resolving recurring issues.
- Accessing expert insights and best practices for AEP.
- Streamlining your troubleshooting process for maximum productivity.
- Empowering yourself with the knowledge to tackle any AEP-related problem head-on.
Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?
Let us help you save time so you can focus on what truly matters – creating highly personalized digital experiences with AEP.
Start supercharging your problem-solving skills today by exploring our Top KCS Articles!
Take a look:
- Delete profiles at scale across datasets in Adobe Experience Platform – Learn about the solution to the issue of deleting millions of profiles across multiple datasets in AEP.
- AEP: Unable to activate audiences due to missing MarketingAction permissions – Learn about the solution to the issue when audience activation to a production destination fails—even if the user has standard activation permissions.
- How privacy access and delete requests are processed in Adobe Experience Platform – Learn about how privacy regulations such as GDPR, CCPA, and LGPD access and delete requests are processed in AEP.
- Audience population drops after 30 days for custom CSV uploads – Learn about the solution to the issue when an audience created by uploading a CSV file in Adobe Experience Platform (AEP) can show a sharp decline in qualified profiles after 30 days.
- Credential authentication errors connecting Power BI to Customer Journey Analytics AEP – Learn about the solution to the issue when using AEP with Adobe Customer Journey Analytics, authentication errors occur when connecting Power BI to the BI Connector using a SQL client.
- Updates not supported for XDM ExperienceEvent datasets in Adobe Experience Platform – Learn about the solution to the issue when the error, Updates are not supported for events, occurs when a dataflow attempts to perform update or upsert operations on an XDM ExperienceEvent dataset.
- "The export order does not contain a valid destination ID" error on [!DNL Azure Blob] destination when activating an audience – Learn about the solution to the issue in AEP, after setting up an Azure blob connection, errors occur while activating segments if the necessary access rights have not been granted.
Happy Troubleshooting!