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ChristianSm
July 3, 2024
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The debugger doesn't work

  • July 3, 2024
  • 1 reply
  • 522 views

The debugger doesn't work. I've signed in and I've refreshed the page multiple times, but there's no script under Experience Platform Tags > Configuration - it definitely exists, as I've done this 100 times before. It's just that now it's not picking it up.

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Best answer by Ankit_Chaudhary

Hi @christiansm 

You can try following solutions.

  1. Try reinstalling the extension.
  2. Check the calls in networks tab/ omnibug as well to make sure script is loading and events are getting triggered.
  3. Open the page again in a new incognito tab.
  4. Enable logs on the console by using _satellite.setDebug(true)

1 reply

Ankit_Chaudhary
Community Advisor
Ankit_ChaudharyCommunity AdvisorAccepted solution
Community Advisor
July 5, 2024

Hi @christiansm 

You can try following solutions.

  1. Try reinstalling the extension.
  2. Check the calls in networks tab/ omnibug as well to make sure script is loading and events are getting triggered.
  3. Open the page again in a new incognito tab.
  4. Enable logs on the console by using _satellite.setDebug(true)
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