Tags are not updated after publishing. | Community
Skip to main content
V
Adobe Employee
Van_TigranyanAdobe Employee
Adobe Employee
August 19, 2024
Solved

Tags are not updated after publishing.

  • August 19, 2024
  • 1 reply
  • 1291 views

Hi. When I publish my changes on Launch Tags I still don't get these changes when loading the launch script in my web page. The script I get is days older than my published changes. Does anyone know what's going on or how I can fix this? I really appreciate any help you can provide.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Van_Tigranyan

@van_tigranyan Has it been resolved. Judging by the issue you explained, it could be temporary issue. Try clearing your browser cache & cookies. Else try in incognito/other browsers. Does the same issue persist? 


Yeah, seems like that worked only on the fresh publish. I just published some new changes and the same problem persists. Do you know how do we open a support case for this? This is definitely an issue with invalidating caches when new changes are published.

1 reply

A
Adobe Employee
Arijit-AJAdobe Employee
Adobe Employee
August 19, 2024

Is the Launch script Self Hosted or Akamai hosted. If Akamai hosted, try creating a fresh build.

V
Adobe Employee
Van_TigranyanAdobe EmployeeAuthor
Adobe Employee
August 19, 2024

Hi. Thanks a lot for the reply. It is hosted by Adobe, so I guess Akamai. I created a new library three times today and published it all the way through production, but that doesn't work. Is there any other way to create a fresh build?

    A
    Adobe Employee
    Arijit-AJAdobe Employee
    Adobe Employee
    August 20, 2024

    @van_tigranyan Has it been resolved. Judging by the issue you explained, it could be temporary issue. Try clearing your browser cache & cookies. Else try in incognito/other browsers. Does the same issue persist? 

    Terms & ConditionsAccessibility statement

    Loading footer...