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Level 3
November 15, 2017
해결됨

Tackling unspecified results in reporting

  • November 15, 2017
  • 1 답변
  • 1906 조회

We currently have an implementation that leverages the document.referrer to populate the previous page for conversion attribution, however, a high percentage is coming in as unspecified.  My guess is that document.referrer is not always trigger on the conversion event so we need to tweak the way we capture the variable.  Any thoughts on how we can improve the data layer to be more accurate?  Or if there is a better execution?

-Robert

이 주제는 답변이 닫혔습니다.
최고의 답변: Kaushalendra

Hi roberty10279373​,

In no ideal scenario the document.referer could be blank if your page is referenced from any other page. If you see high percentage of referrer is coming as unspecified, there could be issues with the page order (when is it being set) and hence I would suggest a review by UI implementation team.

You can also get a ticket opened with Adobe ClientCare team with help of Supported users in your organization to get this reviewed.

1 답변

Kaushalendra
Adobe Employee
Adobe Employee
November 16, 2017

Hi roberty10279373​,

In no ideal scenario the document.referer could be blank if your page is referenced from any other page. If you see high percentage of referrer is coming as unspecified, there could be issues with the page order (when is it being set) and hence I would suggest a review by UI implementation team.

You can also get a ticket opened with Adobe ClientCare team with help of Supported users in your organization to get this reviewed.