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Luca_Lattarini
Luca_Lattarini
Level 9
December 14, 2021
Solved

SSO Customer Journey Analytics and Adobe Journey Optimizer

Hello guys,

Can you help me to understand if I can integrate SSO/SAML with Customer Journey Analytics/Adobe Journey Optimizer access/ ?

Thanks

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Jacob-DDdev
Jacob-DDdevAccepted solution
Level 6
December 14, 2021

Hi @luca_lattarini ,

 

That's something my org is doing. It works the same way as enabling SSO/SAML within your instance of Admin Console, and is already pretty good granularity of permissions that can be specified within product profiles. As a note, there are some workflows within these apps that might require some access to AEP as well. So it would be best practice to put your CJA/CJO users in a given user group and then assign both the corresponding product+AEP product profiles to that user group.

For more info on using SSO/SAML with Admin Console: https://helpx.adobe.com/sign/using/enable-saml-single-sign-on.html

 

Also, once you have SSO enabled, you should check out the the User Sync tool to shift your user management to Active Directory (or another directory service)--we've had a great experience using this script.

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1 reply

Jacob-DDdev
Jacob-DDdevAccepted solution
Level 6
December 14, 2021

Hi @luca_lattarini ,

 

That's something my org is doing. It works the same way as enabling SSO/SAML within your instance of Admin Console, and is already pretty good granularity of permissions that can be specified within product profiles. As a note, there are some workflows within these apps that might require some access to AEP as well. So it would be best practice to put your CJA/CJO users in a given user group and then assign both the corresponding product+AEP product profiles to that user group.

For more info on using SSO/SAML with Admin Console: https://helpx.adobe.com/sign/using/enable-saml-single-sign-on.html

 

Also, once you have SSO enabled, you should check out the the User Sync tool to shift your user management to Active Directory (or another directory service)--we've had a great experience using this script.

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