Signals are still showing AAM

Question

Hi there,

I am working on decommissioning Audience Manager but still seeing Signals coming from Analytics and the Server-side forwarding for both Analytics and Launch has been disabled. Any thoughts on this?

Thanks in advance!

pradnya_balvir · Accepted Answer

You can refer below document. Please check by using mentioned steps.

https://experienceleague.adobe.com/en/docs/experience-cloud-kcs/kbarticles/ka-21056

You can remove Audience Manager completely by removing its association from these places:

Removing DIL code
Removing Server-Side Forwarding in Adobe Analytics Library
Unpublishing all Analytics Segments
Stopping Import/Export workflows in Adobe Campaign
Stopping Adobe Target calls
Stopping DCM log Ingestion, 3rd Party pixel calls
Stopping all your destinations sharing data with any 2nd or 3rd party
Stopping all offline data ingestions

If issue persist then connect with adobe customer care.

seburke1 · Answer

Hi there,I suggest creating a support ticket with the Analytics support team. There's an old legacy server side forwarding that was based on the tracking server domain, (instead of at the report suite level). They would need to check for that and disable it most likely.Hope that helps,Seth

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