Should I see the Profile events in the CDP platform ( Customer ->Profile -> Events) when using the AEP Web SDK to send the user interactions?

Forum|Forum|2 years ago
July 26, 2023
2 respostas
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Hi Team,

I'm using AEP Web SDK to send the page views and integrations into the AEP and to CDP by enabling profiling on the schema and Data set.

I see my profiles are merged with primary identifier ECID and secondary identifier (user variable)

My question is, Should I see the Events data under Profiles (Customer->Profile->Event) ?

if the answer to see the event data is yes, then I'm not seeing them. Is there a configuration I need to make sure to populate the events?

Experience Platform

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Melhor resposta por John_Man

good call, I see them failed. Do you know why I see the unsupported events?

see if this helps,

Solved: AEP Batch Ingestion Error | Updates are not suppor... - Adobe Experience League Community - 590921

jayakrishnaaparthasarathy

Community Advisor

Hi @surapaneni - Seems you are using GTM to send web SDK event to AEP. So this might be one of the reason that your events are not getting visible under profile tab. I have also experienced the same for one of our POC. Recommend you to utilize data query service to validate your web sdk data from GTM.

S

surapaneniAutor

Level 2

Hi @jayakrishnaaparthasarathy Thanks for the reply. I'm using Adobe Launch with Web SDK extension to send the events.

jayakrishnaaparthasarathy

Community Advisor

Hi @surapaneni - Your earlier shared screenshot was pointing out GTM. I would suggest you to take a look on merge policy once and make sure your event schema are aligned and been placed for the processing.