Realtime Data and SDK 4.x lifecycle metric (a.deviceName) | Community
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Michael_Schuber
Michael_Schuber
Level 3
October 16, 2015
Solved

Realtime Data and SDK 4.x lifecycle metric (a.deviceName)

  • October 16, 2015
  • 1 reply
  • 1575 views

Hi,

I want to use realtime data with sdk lifecycle metrics, so I made processing rules to fill custom traffic variables and one event for

  • OS version (a.osversion (context data)) (prop1)
  • Device name (a.devicename (context data)) (prop3)
  • Launches  (a.launchevent (context data)) (event1)

All is working fine for launches and os version. But for device name there are no values in realtime report - but in normal custom traffic reports there are values!

Any idea what is going wrong?

 

Cheers,

Michael

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    Best answer by will_hannold

    Hi Michael,

    I've also been interested in looking at that same data in the realtime reports. I followed the same steps you did and my data is coming through correctly in the Real-Time reporting page in Adobe Analytics.

    I recommend double checking your realtime report configuration. Also test if you can see device name property with the metric set to instances. If you still aren't seeing your data I recommend contacting Client Care.

    Will Hannold
    Software Engineer - Mobile
    Adobe Marketing Cloud

    1 reply

    W
    will_hannoldAccepted solution
    October 16, 2015

    Hi Michael,

    I've also been interested in looking at that same data in the realtime reports. I followed the same steps you did and my data is coming through correctly in the Real-Time reporting page in Adobe Analytics.

    I recommend double checking your realtime report configuration. Also test if you can see device name property with the metric set to instances. If you still aren't seeing your data I recommend contacting Client Care.

    Will Hannold
    Software Engineer - Mobile
    Adobe Marketing Cloud

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