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Devyendar
User Group Leader
DevyendarUser Group Leader
User Group Leader
Oct 9, 2025 3:13 AM UTC
Question

Query Service, Frequent disconnection

Does anyone have this issue of Query Service frequently getting disconnected from the database? I wonder if our organization Proxy is blocking and disconnecting Query Service every few minutes or if there is anything else?

 

Please share you experience with Query Service connection issues.

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2 replies

FilipeFreitas
Level 4
Oct 15, 2025 8:25 PM UTC

Hi @devyendar ,

 

I’ve encountered the same issue myself. To make my workflow more productive, I used the query service credentials to create a connection in DBeaver. This way, I can still query data from AEP while avoiding the hassle of constantly saving queries and refreshing the page.

 

You can find more information about the credentials here:
https://experienceleague.adobe.com/en/docs/experience-platform/query/ui/credentials

 

I hope this helps.

 

Best Regards,
Filipe Freitas

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    Sukrity_Wadhwa
    Sukrity_Wadhwa
    Level 4
    Oct 30, 2025 9:31 PM UTC

    Hi @devyendar,

    Was the given solution helpful to resolve your query or do you still need more help here? Do let us know. In case the given solution was helpful, then kindly choose it as the 'Correct Reply'.

    Thanks!

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    Sukrity Wadhwa
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