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Devyendar
Devyendar
Level 6
October 9, 2025
Question

Query Service, Frequent disconnection

  • October 9, 2025
  • 1 reply
  • 325 views

Does anyone have this issue of Query Service frequently getting disconnected from the database? I wonder if our organization Proxy is blocking and disconnecting Query Service every few minutes or if there is anything else?

 

Please share you experience with Query Service connection issues.

1 reply

F
FilipeFreitas
Level 3
October 15, 2025

Hi @devyendar ,

 

I’ve encountered the same issue myself. To make my workflow more productive, I used the query service credentials to create a connection in DBeaver. This way, I can still query data from AEP while avoiding the hassle of constantly saving queries and refreshing the page.

 

You can find more information about the credentials here:
https://experienceleague.adobe.com/en/docs/experience-platform/query/ui/credentials

 

I hope this helps.

 

Best Regards,
Filipe Freitas

    Sukrity_Wadhwa
    Community Manager
    Sukrity_WadhwaCommunity Manager
    Community Manager
    October 30, 2025

    Hi @devyendar,

    Was the given solution helpful to resolve your query or do you still need more help here? Do let us know. In case the given solution was helpful, then kindly choose it as the 'Correct Reply'.

    Thanks!

    Sukrity Wadhwa
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