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akwankl
Level 6
February 5, 2024
Solved

Profiles Widget, Channel Preferences

Hi there,

 

I am looking to have this widget populated, but am failing to know which schema, and value this is coming from. Can anyone help me?

 

 

Thank you.

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Manoj_Kumar
Manoj_KumarAccepted solution
Community Advisor
February 5, 2024

Hi @_manoj_kumar_ ,

 

This feature seems to it requires to build a landing page for the subscription from AEP/AJO. What happens if we already have an unsubscription landing page created outside of AJO and are already collecting the data. How do we include into this?

 

Thanks.


Hello @akwankl 

 

Unfortunately, there is no direct API to add/remove profiles from audience lists.

 

For your case, there are other field groups for subscriptions for different plans. May be this can work for your use case.

 

documentation link: Telecom Subscription Schema Field Group | Adobe Experience Platform

Manoj  | https://themartech.pro
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10 replies

Manoj_Kumar
Community Advisor
Manoj_KumarCommunity Advisor
Community Advisor
February 5, 2024

Hello @akwankl 

 

This comes from a Profile schema. You can populate these values by adding Consent and Preferences field group in the schema

 

documentation is available here: Consents and Preferences Schema Field Group | Adobe Experience Platform

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Manoj  | https://themartech.pro
akwanklAuthor
Level 6
February 5, 2024

Thanks @_manoj_kumar_.

 

And if we create our own customized schema for consents, we would not be able to use the same widget with the icons and checkmarks, correct?

 

Thanks.

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Manoj_Kumar
Community Advisor
Manoj_KumarCommunity Advisor
Community Advisor
February 5, 2024

Yes, that's correct.

 

I would suggest using the consent and preferences field group and keeping it in sync with the custom schema because AJO looks at this field group to exclude customers if they opted out.

 

Out-of-the-box unsubscribe functionality like List header unsubscribe, will use this field group to update the consent status. 

 

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Manoj  | https://themartech.pro
NimashaJain
Community Manager
NimashaJainCommunity Manager
Community Manager
February 5, 2024

@akwankl Did you find the suggested solutions helpful? It would be great if you can  mark the answer as correct for posterity. If you have found out solution yourself, share it with wider audience in the community.

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