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DavidRoss91
Community Advisor
DavidRoss91Community Advisor
Community Advisor
February 6, 2024
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Profiles not exporting to destination

  • February 6, 2024
  • 1 reply
  • 723 views

Hello -

 

I have 2 audiences which are qualifying profiles, but when attempting to send to S3 destination, no profiles are being activated. I am attaching a screenshot for clarity. Wondering if anyone has encountered this issue? The 2 audiences were built using Audience Composition. 

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    Best answer by Tof_Jossic

    @davidross91 Are the two TEST audiences at the bottom of that screenshot also created in Audience Composition? These ones seem to activate properly. Were these created at a different time?

     

    You also mention the ones at the top are qualifying profiles, was this done through the normal daily Batch segment evaulation or was an AdHoc segmentation at play?

     

    1 reply

    Tof_Jossic
    Adobe Employee
    Tof_JossicAdobe EmployeeAccepted solution
    Adobe Employee
    February 7, 2024

    @davidross91 Are the two TEST audiences at the bottom of that screenshot also created in Audience Composition? These ones seem to activate properly. Were these created at a different time?

     

    You also mention the ones at the top are qualifying profiles, was this done through the normal daily Batch segment evaulation or was an AdHoc segmentation at play?

     

      DavidRoss91
      Community Advisor
      DavidRoss91Community AdvisorAuthor
      Community Advisor
      February 7, 2024

      hi @tof_jossic - the 2 TEST audiences at the bottom were not created in Audience Comp. Yes they are activating properly. It's the other two that are not.

      And yes, normal daily batch segment evaluation is qualifying these profiles.

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